I’m not good at apologies.  Are you?  Even though Jay Leno did it, more doctor’s are doing it, and Lloyd Blankfein, the chairman of Goldman Sachs almost did it.   Most of use have difficulty apologizing much beyond a quick “I’m sorry.”

Apologies are not part of the core business curriculum and in some corporate cultures it’s frowned upon as a sign of weakness.  Yet according to apology expert and best selling business author, John Kador, effective leadership is impossible without it. 

As a practical matter, a well timed apology can go a long way toward avoiding costly litigation.  It’s an important tool to include in your legal literacy arsenal. 

That’s why on May 14th at 8 pm EST (5 pm PST) on my next edition of Ask the No Nonsense Lawyer I’ll be interviewing John Kador about his exciting new book, Effective Apology: Mending Fences, Building Bridges, and Restoring Trust (Bk Business).

To register for this free teleseminar click here and submit a question you’d like to have John answer.

Tags: Ask the No Nonsense Lawyer, Effective Apology, Goldman Sachs, Jay Leno, John Kador, Leadership, Lloyd Blankfein

This entry was posted on Saturday, April 25th, 2009 at 7:27 pm and is filed under Business Blind Spots, Communications, Leadership. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.