COMPUTERS AS COMPLIANCE OFFICERS
Tuesday, July 18th, 2006Are computers better decision makers than humans? Chris Snijders, a Dutch sociology professor seems to think so. He’s devised an algorithm for routine decisions that he says out performs humans. When he tried it out with purchasing managers buying computer equipment and software at over 300 companies the computer did a better job in sticking to the budget, meeting specifications, and achieving on time delivery.
Snijders attributes the human fallibility to our inconsistency in applying knowledge.
People get emotional over decisions involving money and can get overconfident in their ability to read situations. Such unwitting biases lead to inconsistencies, inefficiencies, and poor legal risk management. Better knowledge management can therefore reduce a company’s risk profile.
Snijders admits computer modeling is not a total solution for all decision making — but it does sound like a promising compliance tool..